• Calling Features
  • Customer Service
  • Wire Maintenance
  • Helpful Hints
  • Voice Mail Management
  • Customer Bill of Rights

  • Voice Mail Management

    To retrieve your message when you are away from home via the Internet, go to the website: www.managemyphone.com


    VOICE MAIL QUICK REFERENCE GUIDE

    To setup your mailbox password from your telephone:
    • Dial *98 followed by the * key
    • Enter Password followed by # key
    • Set up group greeting
    • Press 4 followed by the # key
    • Press 2 to save group greeting
    Note: A stutter dial tone stays on the line until you have received and checked your voice mail messages. To check your messages at home from your telephone:
    • Dial *98
    • Press 1 or mailbox number
    • Follow voice prompts
    • Press 5 to check all sub mailboxes
    To check your messages away from home:
    • Dial *98 if in BTC local serving area or 270-665-5222
    • Enter mailbox number
    • Enter password and # key
    • Follow voice prompts
    Main Menu Options:
    • Press 1 to retrieve messages
    • Press 3 to send messages
    • Press 5 to check all sub mailboxes
    • Press 7 for current date and time
    • Press 9 for mailbox setup
    Listen to messages Options:
    • Press 1 to play messages
    • Press 2 to save messages
    • Press 3 to delete messages
    • Press * to return to main menu

    Ballard Telephone Cooperative offers local phone, long distance, internet, cable, cellular and other telecommunications services to
    Ballard County and Western McCracken County.
    Copyright © 2005-2007. All rights reserved. Website Design by United Systems & Software, Inc